Course curriculum

    1. Team Communication Essentials

    2. Video: Introduction

    1. The Mission

    2. Staying Connected to the Mission - Video Lesson

    3. Your Turn

    4. Knowledge Check

    1. Emotional Intelligence and You

    2. Video: Emotional Intelligence

    3. All the Elements of Emotional Intelligence

    4. Your Turn

    5. EI Quiz

    1. Conflict Management

    2. Video: Conflict Management

    3. The Types and Levels of Conflict Management

    4. Your Turn

    5. Conflict Management Quiz

    1. Mirroring and Matching

    2. Video: Mirroring and Matching

    3. Your Turn

    4. Knowledge Check

    1. Your Action Plan

    2. Share Your Feedback!

About this course

  • Free
  • 22 lessons
  • 0.5 hours of video content

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